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Privacy Policy

Last updated: September 2026 • Effective Immediately

1. Overview & Commitment

cricbid ("we", "our", or "us") values your trust and is committed to protecting your privacy. This Privacy Policy describes how we collect, use, process, and disclose your information when you visit and interact with our platform at cricbid.app.

By accessing or using cricbid, you agree to the collection and use of information in accordance with this Privacy Policy and applicable data protection regulations under the Indian Information Technology Act, 2000 and SPDI Rules.

2. Information We Collect

  • Fandom Information: User nickname/handle, optional cheer shoutouts, and backing selections made on the leaderboard.
  • Payment & Transaction Information: When you make a contribution, payments are securely processed by authorized payment gateway partners (including DodoPayments). We do not store full credit card numbers, CVVs, or UPI PINs on our servers. DodoPayments provides us with transaction identifiers, payment status, payment method type, and masked payment details.
  • Technical & Log Data: Internet Protocol (IP) address, browser type, device information, operating system, timestamp of requests, and referral URLs.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To maintain, calculate, and display real-time live standings and public cheer feeds.
  • To process and verify your digital contributions and generate electronic transaction receipts.
  • To detect, prevent, and address technical issues, fraud, security vulnerabilities, or abusive spam bids.
  • To comply with statutory financial regulations and payment gateway compliance mandates.

4. Data Sharing & Third-Party Processors

We never sell, rent, or trade your personal data to third-party advertisers. We share information only with:

  • Payment Aggregators (DodoPayments): To securely authorize and fulfill financial transactions.
  • Cloud & Database Hosting: Infrastructure providers that store and encrypt database records.
  • Legal Authorities: Only when strictly required by applicable law, court summons, or regulatory authorities.

5. Cookies & Local Storage

cricbid uses essential local browser storage (`localStorage`) to remember your preferred fan nickname between sessions. We do not use intrusive cross-site ad trackers.

6. Grievance Officer & Data Inquiries

In accordance with the Information Technology Act 2000 and rules made thereunder, if you have any questions, requests for data deletion, or privacy grievances, please contact:

Grievance Officer: Data Protection Desk — cricbid

Email: privacy@cricbid.app / support@cricbid.app

Response Timeline: Within 24 to 48 business hours